FAQs

Processing time
The time I need to prepare an order for dispatch varies. For details, see individual items.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns and exchanges

I gladly accept returns and exchanges
Just contact me within:14 days of delivery
Post items back to me within:30 days of delivery

I don't accept cancellations
But please contact me if you have any problems with your order.

The following items can't be returned or exchanged
• Custom or personalised orders
• Intimate items (for health/hygiene reasons)
• Items on sale

Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.